How to do it
Calendar connection does not retroactively sync older events or turn every Outlook event into a CRM meeting. Check the official sync rules before relying on an event as logged CRM activity.
Office 365 or Exchange?
These steps apply to Microsoft 365-hosted calendars. If your eQ mailbox uses on-premises Exchange, ask IT to confirm supported calendar options rather than selecting Office 365 by default.
Completion check
My eQ Outlook calendar is connected, and I have reviewed the primary calendar, availability and time zone.
HubSpot help: connect your calendar.
Open calendar connection guideHubSpot help: Outlook calendar sync rules.
Open calendar sync guide